Frequently Asked Questions (FAQs)

Orders & Shipping

When will my order ship?

How do I know when my order will arrive?

Where do you ship?

What are your shipping options and rates?

I'm local, can I pick up my order?

I mistyped my address, how can I change it?

Will my chocolate melt during shipment?

My ice pack arrived warm, is that ok?

My chocolate melted, what can I do?

My order is missing certain items, what should I do?

What is your return or refund policy?

What forms of payment do you accept?

Do you offer free shipping?

Ingredients & Health Benefits

What makes Sinless Treats chocolates healthier than other chocolate?

What sugar alternatives do you use?

What is inulin?

What is erythritol?

What is allulose?

What are the health benefits of your product?

What is the Nutritional Value Analysis of each chocolate?

Are all of Sinless Treats Chocolates 100% No Added Sugar?

Are sugar-free chocolates really sugar-free?

Allergens & Dietary Suitability

Are your chocolate suitable for a vegan diet?

Are your chocolates keto-friendly?

Are your sugar-free chocolates good for diabetics?

Are your chocoates gluten-free?

What allergens are in your chocolates?

Are your chocolates organic?

Are your chocolates non-GMO?

What are the lead and cadmium levels in your chocolate?

Are your chocolates certified Kosher?

Storage & Shelf-Life

What is the shelf-life of your chocolates?

How should I store my chocolate?

Can I refrigerate or freeze the chocolate?

Gifting

Can I send to multiple addresses in one order?

Do you offer corporate gifting or large orders?

What custom gift options do you have?

Additional Info

Where is your chocolate made?

What makes your sugar-free chocolate unique?

How can I get in touch for a wholesale account or partnerships?